Cem Kaner is Professor of Computer Sciences at the Florida Institute of Technology. He is senior author of Testing Computer Software and of Bad Software: What To Do When Software Fails. Kaner is also an attorney, whose practice is focused on the law of software quality. Kaner co-founded and co-hosts the Los Altos Workshops on Software Testing and the Software Test Managers Roundtables. He facilitates the Workshops on Heuristic and Exploratory Techniques. Web pages: technical www.kaner.com and legal, www.badsoftware.com.