QW2001 QuickStart 6Q

Ms. Jeanette Folkes
(Modem Media )

WebTesting 101

Key Points

Presentation Abstract

The recent proliferation of interactive web site development in virtually every industry has created challenges for Quality Assurance Test departments. These challenges demand innovative solutions. This presentation will focus on those challenges and hopefully offer some insight for those new to web testing.

This presentation will discuss the challenges of web testing from a management and a production standpoint. Ms. Jeanette Folkes has been involved with testing for 8 years and her last 3 positions have been to build and establish a Quality Assurance presence for interactive agencies.

Ms. Folkes will outline solutions for developing a company wide test methodology, recruiting and training a skilled test team, and scheduling adequate time for testing. She will discuss which areas have been the most and the least receptive to integrating quality assurance.

In addition, she will address the challenges of testing Interactive web sites from a production standpoint. She will offer solutions for rapid test planning and test case execution, and will explore the limitations of automated testing in an interactive environment. This presentation will also offer suggestions on how and when to build your automated test scripts, using WinRunner for examples.

About the Author

Jeanette Folkes - Jeanette is the Director of Quality Assurance at Modem Media. Her experience has stemmed from supporting and managing a helpdesk, writing documentation, providing user training and managing a training group. She has studied to become a webmaster, has worked as a tester for 4 years and has been responsible for building and managing QA departments for the last four years. Her recent accomplishments have been to define and establish the Quality Assurance departments at Cushman & Wakefield for Citibank, at Grey Advertising for Grey Direct, at Ogilvy & Mather for Ogilvy Interactive and currently at Modem Media. Jeanette is married and lives in New York.