QWE2002 Tutorial B1 Mr. Martin Pol & Mr. Ruud Teunissen (Polteq & Gitek nv) Stepwise Improvement of the Test Process using TPI

Key Points

• The Context, Why, What, When, Where, Who, etc. to improve?
• TPI, The Test Process Improvement Model.
• Application of the Model, Management of Change.

Presentation Abstract

After a short introduction, the attendees will learn about The Context of testing in the real world and software and test process improvement: why testing, the aims of testing, what to test, required structure, the evolution of testing, the challenges for testing, need of improvement, need of a dedicated test improvement model, other available models, the model requirements, etc. The second part of the tutorial is about the Test Process Improvement Model. The TPIÒ model will be explained in detail: the scope, the characteristics, the key areas, the requirements (checkpoints) for the different levels of maturity, the test maturity matrix, the assessment, the relation between the key areas and how to select priorities, the improvement suggestions, etc. To be successful with any improvement activity an adequate Management of Change approach is required. The third part of the tutorial is about The Application of the Model. The main steps of changing will be taught: how to create awareness, establish goals and scope for change, the assessment process, selection and planning of improvement actions, implementation and evaluation. Delegates will learn about related subjects such as the use of metrics, the requirements for the change team, the human aspects, how to deal with resistance and finally some do's and don'ts will complete the tutorial.

Since the publication of TPI in 1998 and in particular the appearance of the English version ”Test Process Improvement: a practical step-by-step guide to structured testing” (by Tim Koomen and Martin Pol) in May ‘99, the model is rapidly becoming an international standard for improving test processes, used in numerous countries like the United States, most European Community countries, Australia, South Africa, Mexico, Columbia, China and India. The model is frequently used to help an organization meet the test requirements at CMM level 3.

About the Author

Martin Pol, with more than 25 years of experiences in structured testing is the (co-)author of many publications and books on structured testing in different languages. He is the CEO and a senior consultant for Polteq International Testing Services B.V. He was involved in the development of the structured testing approach TMap and the creation of TPI. Also because he's working in the testing practice every day Martin is a highly regarded lecturer and speaker at conferences throughout the world. He twice chaired the EuroSTAR conference and recently he received the European Testing Excellence Award for his contribution to the field of testing.

Since 1989 Ruud Teunissen is employed in the testing world. He has been involved in a large number of ICT projects and has performed several functions within the testing organisation: tester, test specialist, test advisor, test manager, etc. Based on his experience, Ruud participated in the development of the structured testing methodology TMap and is co-author of several books on structured testing. The last years Ruud is involved in implementing structured testing within organisations on the Belgian and Dutch market. At this moment Ruud has been working in Belgium for Gitek n.v. as Manager Testen and as such responsible for all testing activities at Gitek (over 45 professional testers). Ruud is frequently speaking at conferences, universities, seminars, workshops etc. (for instance: QWE99, QWE 2000, ICS Test 2000, ICS Test 2001, EuroSTAR 2000, SAI, NOVI, Kluwer Education, IIR).