QWE2002 Tutorial D1

Dr. Erik P. vanVeenendaal
(Improve Quality Services BV)

Introduction to the Test Maturity Model

Key Points

Presentation Abstract

This tutorial is to provide the attendees with knowledge and insight regarding structured testing and test process improvement, both from a theoretical and practical perspective. After the tutorial, the participants will: - have knowledge about the basics of test process improvement; - have acquired insight into the most important models; - know about the Test Maturity Model (TMM); - know how to prioritise, define and implement practical test improvements; - know how to define key test metrics

About the Author

Drs. Erik P.W.M. van Veenendaal CISA has been working as a practitioner and manager within the area of software quality for a great number of years carrying out assignments in the field of quality management, project control, EDP-auditing and software testing. He has recently been responsible and involved in a number of European projects within the area of software product quality. Within this area he specializes in software testing and is the author of a number of books, e.g. “Structured testing; an introduction to TMap” and “Software quality from a business perspective”.

As a test manager and test consultant he has been involved in a great number and variety of projects, has implemented structured testing and carried out test process improvements activities in a large number of organisations. He is a regular speaker both at national and international testing conferences and a leading international trainer in the field of software testing. Erik van Veenendaal is the founder and managing director of Improve Quality Services, a company that provides services in the area of quality management and testing.

At the Eindhoven University of Technology, Faculty of Technology Management, Erik is part-time involved in lecturing and research activities. He is on the Dutch standards institute committee for software quality.