Tutorial on the Goal/Question/Metric methode (GQM), the de-facto standard for measurement of software practices. By measuring software processes and products, company specific knowledge on software practices becomes available. This knowledge can be used for decision making, planning, or estimating project cost or duration. The main subject of the tutorial is a method for software measurement: the Goal/Question/Metric method. This method originates from the USA; however, this method is also increasingly applied in Europe. The GQM method is largely expanded during the last years. Beside much theoretical expansions, a practical handguide has recently become available.
Dr. Rini vanSolingen is a Principal Consultant at CMG, the Netherlands. Within this role, he is specialised on SW Product and Process Improvement. In the past years, he has been a senior quality engineer at Schlumberger/Tokheim and has been head of the Quality and Process Engineering department at the Fraunhofer Institute for Experimental Software Engineering in Kaiserslautern. Rini's activities focus on practical software product quality and process improvement for industry. Within this topic, he is specialised in industrial software measurement and product-focused SPI. He has published more than 50 papers in international journals and conference proceedings, among which the McGraw-Hill software measurement book: 'The Goal/Question/Metric method: a practical guide for quality improvement of software development'. See: Http://www.gqm.nl/.