QWE2002 Standby Paper Management

Mr. Olivier Denoo
(ps_testware)

Weight Before It Is Too Late!

Key Points

Presentation Abstract

Whats wrong with most of the test processes we have to deal with?
The answer is simple and invariably the same : the absence of metrics! Testing is measuring! Professional testers keep on saying that for years. But why measuring? Measuring what? And measuring how? We will illustrate these concepts and answer these questions from a simple example we had to face a while ago at one of our large (telecom) customers.
Putting in place quality metrics as well as measuring efficiency and effectiveness of the complete process helped them a great deal in understanding their lacks, managing their process and restoring confidence in their major supplier.

About the Author

Olivier Denoo is a consultant active in the Business of Structured Software Testing since 1997. He was the key-developer of ps_testware's Y2K testing techniques. Nowadays, he still is a highly respected trainer of this methodology. Continuously looking for new challenges, Olivier started to investigate the possibilities of website and e-commerce testing and became in charge of ps_testware's e-commerce/WWW-testing knowledge base. Currently, he is working in a project at one of the largest Belgian Telecom companies.