QWE2002 Paper VT2 Mr. Egbert Bouman (Spherion Technology) Five years of assesments with the Test Process Scorecard®: the method and the results

Key Points

• What is a Test Process Scorecard®
• How to perform test process reviews
• The value for test process improvement
• Experiences from over 50 test project reviews
• Do’s and don’ts

Presentation Abstract

The Test Process Scorecard® method has been used with great success by Spherion since 1997. It enables you to quickly and regularly assess the test process, in projects as well as in test departments. The Test Process Scorecard® approach is designed to avoid lengthy and costly assesments. A typical assesment may be finished within two days, and the results have been proven remarkably valuable and dependable. The basis is a concise and cleverly designed questionnaire, which helps you to keep away from too much detail and to focus on the key success factors of the testing process.

About the Author

Egbert Bouman is a test consultant and test manager at Spherion-IQM. He was assigned at customer sites at Telecom, Banking and Insurance companies. He was responsible for the Test Process Improvement part of the New Project Development methodology at KPN Telecom. He developed the Test Architecture for the ISI datawarehouse at ING Bank. Additionally, he is responsible for business development within Spherion IQM, and working as instructor in various courses, workshops and seminars on inspection, test management and requirements management. He has a broad experience in Test Process Scorecard Assesments with various customers as ING Bank and Delta Lloyd Insurance Group. Before joining Spherion, Egbert was involved in systems and acceptance testing since 1986.